We (see legal information about the company here) have always taken great care of your personal data and have never shared them with anyone (except authorities such as trade license office when making you a trade license, etc.). On May 25th 2018, things became almost surreal though when the new EU GDPR (General Data Protection Regulation) directive became effective meaning that we need your separate consent for each use of your personal data from now on. We also have to inform you in detail about what data we use, for what purpose, for how long, and what your rights are in regards to your personal data, etc.
We assume 90% of you will never read this… but for those of you who came here and who are really interested in knowing more about your data protection (which is great by the way), here you go:
We consider you contacting us through the contact form, phone, e-mail, skype, in person or by any other means of communication as an act of your interest in knowing more about the services we provide and eventually also your interest in purchasing some of the services. By contacting us, you agree with us using the following data:
In relation to our services:
What data will we collect and store?
– Mainly your full name, your date of birth, nationality, and a copy of your passport
– Any data given during the case we solve together (i.e. your residence address, your Czech trade license number, Czech social security number, Czech health care number, etc.)
– Any information you provide and that is relevant to the case we are solving with you (i.e. number of kids, recent address of residence, etc.)
What data do we not collect and store?
– We do not store information about your race, sexuality, political preference, nor any other sensitive data.
What do we use your data for?
– We use the data you provided to get back to you regarding the inquiry you submitted
– We then use your data in relation to the case you hired us for (i.e. to help you collect all the documents required for a long-term visa, long-term residence or a permanent residence permit, etc.)
– We also use the information about the validity of your visa or your lease agreement in order to remind you that your visa/lease agreement is expiring and that you should extend it if you wish to stay in the Czech Republic.
How long do we store your data for?
– We store and can use your data until you leave Prague – if we did not do that, we would have to ask you about everything again with every new case we go through with you. We also would not be able to check with authorities about your social security or health care.
– We can store your data for an additional time (after you left Prague) as long as it is reasonable (i.e. we have to deregister you from the social security, health care, trade office, etc.) and this is not possible without using your personal data. Also, any complaints you may want to submit later on would not be solvable if we did not store some of your personal data. We always store only the data relevant to the purpose of it’s use (i.e. if we need to deregister you from the social security, we do not need to store information about your husband). The reasonable time to store your data is no longer than 2 years after you have left the Czech Republic.
In relation to marketing:
What data do we collect and use?
– Your e-mail address and your full name
What we use the data for and for how long?
– We will only use the above information to send you an e-mail with the question about your marketing preferences.
If you would like to receive a newsletter or for example or a birthday wish from us, we´ll ask you for a separate consent in the above mentioned e-mail.
Newsletters:
If you do not show your interest in the newsletter, we´ll never send it to you.
If you agree with receiving our newsletter, your data will be used under the following conditions:
What data do we collect and use?
– Your full name, your e-mail address, and the services you were interested in.
What do we use the data for?
– We will use the data to send you a newsletter once in a while (approximately once in 2 months) in order to draw your attention to some things important and related to your stay in the Czech Republic (i.e. that the tax season is coming and you must submit the tax return until some deadline).
– We might occasionally also send you information about new services we offer, new offices we opened, etc.
How long will we store the data for?
– Until you ask us to stop sending you the newsletter – you can do it through the link at the bottom of each newsletter we send you.
Birthday wishes:
If you do not show your interest in us sending you birthday wishes, we´ll never send them to you.
If you agree with receiving the birthday wishes, your data will be used under the following conditions:
What data do we collect and use?
– Your full name, your e-mail address and your date of birth.
What we use the data for?
– We will use the data to send you birthday wishes once per year.?
How long will we store the data for?
– Until you ask us to stop sending you birthday wishes – you can do it through the link at the bottom of each newsletter we send you.
General information:
- We never sell any information to anyone.
- We only share your personal information with other parties in the case that you ask us to; we cannot provide without involvement of third parties (i.e. health insurance quote, mortgage quote, etc.) or for successful purchase of our services (i.e. landlord of your future apartment, translator translating your diploma, etc.).
- You have the right to ask us about what exact data of yours we have and store.
- You can always ask us to update or modify the data.
- You have the right to have that data transferred to another company.
- You have the right “to be forgotten” (meaning that you want us to delete all the information we have ever collected about you).
- You have the right to file a complaint about us (in relation to your personal data protection) to the Office for Personal Data Protection.
In case of any questions, you can always contact us through one of our contacts.
